Scams To Be Aware of and Avoid
Scammers can manipulate caller IDs to appear as Pointe Coupee General Hospital, tricking people into revealing personal or financial information or into sending money from their bank account. This is known as caller ID spoofing.
If you receive a call or text, even if it appears legitimate, it’s essential to verify by calling our main phone number.
Pointe Coupee General Hospital
2202 False River Drive
New Roads, Louisiana 70760
We will never ask for personal, private, financial, or sensitive information over the phone. We will only contact you for the following reasons:
You recently contacted us or received care from us.
You have an upcoming appointment with us.
You have a family member or friend being treated by us.
If we leave a voicemail, the caller will state their name, their department, and our facility name. You can reach us at our main phone number when returning phone calls.
How to Keep Safe
Verify contact
Always double-check the source of any communication claiming to be from us.
Think before acting
Take a moment to consider any urgent or pressured requests. If in doubt, call our main phone number.
Protect personal information
Be cautious about sharing sensitive information, especially in response to unsolicited calls, texts, or emails.
Final Note
Remember:
Caller ID, texts, and emails can be faked
Voices can be cloned
Images can be altered
Call us directly if you have any questions or concerns.
Scams keep changing, so it’s important to stay informed. Your safety is essential, and being proactive is the best way to protect yourself from these ongoing risks.
For more information, please reference the CFPB’s common types of scams article.
Helpful Links
