Release of Records

 
 

Authorization for Release of Records

Our Health Information Department maintains your medical records and ensures your health information is kept private and secure. Under the Health Insurance Portability and Accountability Act of 1996 (HIPPA), you have the right to get a copy of your information or to make sure it is correct. You can also ask to change any wrong information in your file or add information if you think something is missing or incomplete.

Request Records
 
 

FAQs

  • An “authorization to disclose protected health information release form” must be submitted to the Health Information Department using one of the following methods:

    • Email: [email protected]

    • Fax: (225) 618-4509

    • Postal Mail: Health Information Dept., 2202 False River Drive, New Roads, LA 70760

    Said document must meet HIPAA requirements including, but not limited to, the patient’s signature, date, patient identifiers, identification of recipient, reason for request, and an expiration.

  • $0.
    Requests by patients for their records are processed free of charge.

  • Usually within 14 days.
    In accordance with HIPAA law, we will respond to requests within 30 days. However, once the request is received, we generally respond within 14 business days. Our Health Information Dept. will call the phone number provided in the release of information form to notify the patient or parent/legal guardian that the information is available to be picked up.

  • In person with a photo ID.
    Patients must pick up their own records in person from the Health Information Dept. located on the 3rd floor. Patients will need to bring their photo ID. Records are not mailed or faxed unless required by the requesting individual. A patient will need to give consent to the Health Information Dept. if another person is picking up their records.

  • Yes.
    Requesting individuals can cancel a release of records at no cost. Please notify our Health Information Dept. that a release of records needs to be canceled.

  • With a POA or death certificate.
    Requesting individuals must provide a Power of Attorney (POA) or a death certificate in order to obtain a patient’s records.

  • 10 years.
    We keep records for a minimum of 10 years after the last patient visit. The records of children are kept until they are 21 years old; after which, they too are kept for 10 years.

  • We take your privacy very seriously.
    Pointe Coupee General Hospital follows all federal and state laws regarding your personal healthcare information and records. By law, your health information can only be used and shared for specific and very limited purposes not directly related to your care, such as between your doctor or health insurer. For more information, our notice of privacy practices is available.

  • Call us!
    Please contact our Health Information Dept. — we are eager to help in any way that we can.