Billing

We partner with a variety of insurance providers.
To verify that your insurance is accepted at our facility, please call our Business Office at (225) 638-5780, option 2. We do not accept out-of-state Medicaid policies. If you are not certain, please verify at the time of your registration.

Our pricing transparency is available to the public.
Due to several factors that may or may not be included based on your physician order or specific needs, an exact amount cannot be provided until testing is completed. To help patients plan, we offer our price transparency online.

No.
All patient responsibilities are determined by the patient's insurance and the patient will be billed.

One bill is for PCGH’s facility and the other is for contracted physicians.
During an ER visit, several services may be used which may lead to multiple statements. All ER visits will have at least two charges: one facility charge and one physician charge due to the physicians being contracted through C&M Medical Services Emergency Department & Hospitalists.

C&M Medical Services.
These statements are from C&M Medical Services Emergency Department & Hospitalists.

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. In these cases, you should not be charged more than you plan’s copayments, coinsurance and/or deductible.

Yes.
Our Pointe Coupee Charity Care is offered for outpatient services (e.g., labs, X-rays, outpatient therapy, etc.) and inpatient stays. All recipients must meet certain qualifications.

We take your privacy very seriously.
PCGH follows all federal and state laws regarding your personal healthcare information and records. By law, your health information can only be used and shared for specific and very limited purposes not directly related to your care, such as between your doctor or health insurer. For more information, our notice of privacy practices is available.

Call us!
Please contact Business Office — we are eager to help in any way that we can.