Patient Information
HOSPITAL ADMISSION

Our goal is to make the admission process as quick and easy as possible for the patient at Pointe Coupee General Hospital. The following items/information will be requested upon your arrival:

  • Medical insurance card(s)
  • The insurance policy holder driver's license or photo identification card of the patient and policy holder
  • Emergency notification information of someone outside your home
  • Family physician
  • Social security number
  • Copy of advance medical directive or living will
Pointe Coupee General Hospital does not discriminate on the basis of race, color, national origin, religion or financial status. Any further questions asked during the admission process are not intended as an invasion of privacy but are either necessary in providing healthcare to you and/or mandated by law. All admissions to the hospital are completed through the registration desk located in the Emergency Department
 
Interpretive Services
Please notify the hospital staff if you are in need of interpretive services.
 
Electrical Devices
All personal electrical equipment must be inspected by the Maintenance Department prior to use to ensure it is working properly and will not interfere with hospital equipment. Promptly inform the staff of any equipment in your room that is not properly working.

Smoking
Pointe Coupee General Hospital is a tobacco-free facility. Smoking is prohibited on the hospital grounds. If you smoke and need assistance in quitting, talk to a nurse about our smoking cessation program.

Express Concerns, Complaints or Grievances

Express concerns about any aspect of your care, treatment and services.
To express concerns, complaints and/or a grievance:

If you are a patient of Pointe Coupee General you may call (225) 638-6331.

If you do not feel you have received resolution by calling (225) 638-6331, you may file a complaint or grievance with:

Department of Health and Hospitals Hospital Complaint Desk, Health Standards Section, P.O. Box 3767, Baton Rouge, LA 70821 or call (225) 342-0138. Medicare beneficiaries may call (800) 433-4958.

The Joint Commission Office of Quality Monitoring link https://www.jcrinc.com/contact-us/




 

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